Privacy Policy for KeralaTravelPlan.com

1. Introduction

Welcome to KeralaTravelPlan.com (“we,” “us,” or “our”). We are committed to protecting the privacy of our users (“user,” “you,” or “your”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website KeralaTravelPlan.com (the “Site”), use our services, or interact with our advertisements (including on platforms like Facebook). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Effective Date” of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates.

2. Information we collect

We may collect information about you in a variety of ways. The information we may collect on the Site and through our services includes:
  • Personal Data: Personally identifiable information, such as your name, email address, telephone number, postal address, travel dates, number of travelers, specific travel preferences, and potentially payment information (though payment processing may be handled by secure third-party vendors) that you voluntarily give to us when you inquire about or book a travel package, contact us via phone, email, or messaging platforms (like Facebook Messenger), or subscribe to newsletters.
  • Derivative Data: Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.
  • Data from Social Networks: If you interact with us via social media (like clicking on a Facebook ad or contacting us via Messenger), we may collect user information from social networking sites, including your name, your social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you have made this information public.
  • Mobile Device Data: Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

3. How We Collect Information

We collect information through:
  • Direct Interactions: When you fill out forms on our Site, call us, send us emails, or communicate via messaging services.
  • Automated Technologies: As you interact with our Site, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
  • Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties, such as analytics providers (like Google Analytics) and advertising networks (like Facebook).

4. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site or our services to:
  • Process your inquiries and bookings for travel packages.
  • Communicate with you regarding your inquiries, bookings, or other requests.
  • Send you promotional information, newsletters, and updates about our services (you can opt-out at any time).
  • Improve our website, services, and marketing efforts.
  • Monitor and analyze usage and trends to improve your experience with the Site.
  • Deliver targeted advertising (including on platforms like Facebook), coupons, newsletters, and other information regarding promotions and the Site to you.
  • Respond to customer service requests.
  • Comply with legal obligations.

5. How We Share Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:
  • By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
  • Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing (if applicable), data analysis, email delivery, hosting services, customer service, transportation providers, accommodation providers (hotels, houseboats), and marketing assistance (including ad platforms like Facebook for targeting and measurement). These providers will only have access to the information necessary to perform their functions.
  • Marketing Communications: With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties for marketing purposes, as permitted by law.
  • Business Transfers: We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
We do not sell your personal information to third parties.

6. Cookies and Tracking Technologies

We may use cookies, web beacons, tracking pixels (like the Facebook Pixel), and other tracking technologies on the Site to help customize the Site and improve your experience. When you access the Site, your personal information is not collected through the use of tracking technology. Most browsers are set to accept cookies by default. You can usually choose to set your browser to remove cookies and to reject cookies.
  • Cookies: Small text files stored on your device. Used for functionality, remembering preferences, and analytics.
  • Tracking Pixels (e.g., Facebook Pixel): Small code snippets embedded on our Site that allow us (and third parties like Facebook) to measure the effectiveness of advertising by understanding the actions people take on our website. This helps us optimize our ads, build targeted audiences for future ads, and remarket to people who have already taken some kind of action on our website.
You can learn more about Facebook’s advertising policies and control your ad preferences through your Facebook settings.

7. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

8. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:
  • Access: The right to request copies of your personal information.
  • Correction: The right to request correction of inaccurate information.
  • Deletion: The right to request deletion of your personal information, subject to certain exceptions.
  • Opt-Out: The right to opt-out of marketing communications by following the unsubscribe link in our emails or contacting us directly.
To exercise these rights, please contact us using the information below.

9. Third-Party Links

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

10. Children's Privacy

We do not knowingly solicit information from or market to children under the age of 13 (or relevant age in jurisdiction). If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Effective Date” and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

12. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

KeralaTravelPlan.com Email: info@keralatravelplan.com Phone: 999 060 8188